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© 2018 Keith Moss Photography

65, High Street Brotton Saltburn by the sea TS122PP

Privacy Policy

The purpose of this privacy policy is to allow you, the user/customer, to understand how and why certain information, provided by you is issued, disclosed and stored. The policy statement outlines the measures we employ to ensure that your personal information is kept confidential and how you can control what information you receive from us.

Keith Moss Photography is committed to safeguarding your privacy online so please read the Privacy Policy as it contains information on how your personal information will be treated. This policy may change from time to time so please check it periodically.

 

If you have any concerns or questions about this privacy notice please contact us.

 

 

SECURITY

Your privacy is important to us. We maintain reasonable administrative, technical and physical safeguards in an effort to protect against the loss, theft, unauthorised access, use, modification and disclosure of personal information in our custody and control.
We will only use your data for the purpose for which it was originally provided and will not disclose it in any manner that is incompatible with the purpose for which it was obtained.

INFORMATION/COLLECTION AND USE

Under General Data Protection Regulation (GDPR) there are some valid reason for collecting and processing data on our customers. The only personal information we have access to is your name and email address or in the case of ordering items which need to be sent to you, your address.

CONSENT

This is obtained when you agree to receive information from us, e.g. subscribing to our email newsletters. We will always make it clear how your information is stored and processed and what it will be used for. You will be able to withdraw your consent at anytime. 

MARKETING

You will never receive marketing or promotional emails from Keith Moss Photography unless you have agreed to it.

HONOURING A CONTRACT

When you book a workshop with us we need to obtain information from you such as your name, email address, contact number in order to complete your order, which we store but will not pass on to any third parties. This information will only be used to contact you to confirm any bookings or to supply you with any extra information or updates regarding the workshop you have booked. 

When you order any item(s) which need to be sent to you, in order for us to fulfil our contractual obligation we will need to obtain information such as your address which we store but we also need to pass on to our couriers.

LEGAL OGLIGATIONS

In certain circumstances we may need to collect and process your information for example in the event of criminal or fraudulent activity.

TIMES WHEN WE COLLECT YOUR DATA

The data you supply is collected and processed at several points:

  1. When you choose to join our mailing list.

  2. When booking a workshop online, by email, by phone or in person.

  3. When ordering an item(s) for delivery

  4. When engaging with us on social media, e.g. liking a post, following or

  5. entering competitions. 

  6. When attending a workshop sometimes video or stills will be taken for use on

  7. social media.

  8. When contacting us with queries or feedback by email, phone or in person

TYPES OF DATA WE COLLECT

For mailing list: Your email address.

For booking a workshop: Your email address, Name, Address, Telephone Number.

For item to be delivered: Name, address and telephone number.

On Social Media: User names and demographics, in order to help us understand our audience and reach.

For video or still images: Images of customers for use on social media, blog posts and the like.

For queries: Name, Email Address, telephone number.

 

HOW AND WHEN DATA IS USED

We will use the data we collect to confirm customers places on our workshops, keep our customers informed of any changes or extra information relating to our workshops. 

To deliver any items ordered for delivery to our customers or to send any prizes won in competitions. 

To answer any queries from our customers. 

To process any refunds due to our customers.

To keep in touch with our customers with our news, events or information through our newsletter. 

Videos or still taken during a workshop will be used to help promote future workshops through our social media channels including Youtube. However you will be able to ask not to be filmed and images of you will not be shown.

RETENTION

The General Data Protection Regulation (GDPR) does not set out a specific maximum or minimum retention period for retaining data except to specify that personal data collected and processed for any purpose shall not be kept for longer than is necessary for the purpose in which it was collected for, which we will abide by.

SHARING DATA

We will need to share data occasionally with third parties such as couriers and IT companies who support our website, however any third parties we supply information to are obliged to only use it for the sole purpose it was supplied for, to process it securely and to depose of it when no longer needed. There will also be links to external sites e.g. accommodation etc, we accept/take no responsibility for the content or information contained within any linked website. 

PAYMENT PROTECTION

Keith Moss Photography does not store your credit card, debit card or PayPal account details on its server or systems. Payments are processed by our payment provider, PayPal it is they who keep this information so that we can receive your payment and issue any refunds which might be necessary.

RIGHTS OF THE INDIVIDUAL

You have the right to see, amend, withdraw any data we hold relating to them at any time unless we feel there is a legitimate business interest or legal reason not to.

Individuals may request to see what data is held on them, to amend or correct any inaccuracies or to withdraw their consent to their data being held and to being contacted with our newsletter.

UPDATING OR CORRECTING INFORMATION


If your personal information changes or you no longer wish to receive our newsletters we will endeavour to correct, update or remove your information as quickly as possible. This can be done by emailing us at info@keithmoss.co.uk

USERS UNDER 18


If you are under 18 you are not allowed to provide us with personal information unless you obtain your parent/guardian's consent beforehand. You must obtain your parent/guardian's consent if you want to provide personal information to this website.

 

CONTACTING US


If you have any questions or concerns about the collection, storage, use and disposal of your personal information please contact us by Email: info@keithmoss.co.uk 

Phone: 01287 679655

Mob: 07454 286443

Studio: Keith Moss Photography, 65 High Street, Brotton, Saltburn by the Sea. TS122PP


COOKIES

Keith Moss Photography may set and access Keith Moss Photography cookies on your computer. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. Photography Courses and Workshops may use cookies to monitor the usage and performance patterns of the site.

CONFIDENTIALITY

Keith Moss Photography have physical and procedural safeguards to protect personal information about you. 

PAYMENT PROTECTION

Keith Moss Photography does not store your credit card, debit card or PayPal account details on its server or systems. Payments are processed by our payment provider, PayPal it is they who keep this information so that we can receive your payment and issue any refunds which might be necessary.

RETENTION OF PERSONAL INFORMATION

Keith Moss Photography only keep your personal information for as long as necessary for the purposes we collected it, or as otherwise required by GDPR.

COOKIES ON THIS WEBSITE

Cookies help us identify your device, performance of typical actions on this website or when you are logged in to specific secure zones. We use strictly necessary and functional cookies to enable you to move around the site and to provide basic features. Tracking and performance cookies are used to provide a better overall user experience. Below are the type of cookies present on our website:

 

1. Strictly necessary cookies

Some cookies are strictly necessary in enabling you to move around this website and use its most basic features. Without these cookies, for example, you would not be able to login to secure zones or keep track of your online shopping cart. These cookies can’t be disabled.

2. Tracking and other optional cookies

We use performance and tracking cookies internally to enable us to provide you with a better user experience. Information supplied by these cookies helps us understand how our visitors behave on this website, track unique visitors or time spent on the site, and on different web pages so that we can improve how we present content to you.

CONTACTING US
If you have any questions or concerns please contact us by Email: info@keithmoss.co.uk 

Phone: 01287 679655

Mob: 07454 286443

Studio: Keith Moss Photography, 65 High Street, Brotton, Saltburn by the Sea. TS122PP